Privacy Policy olx69 — How We Protect Your Personal Data

Thank you for trusting olx69 as your preferred online entertainment and wagering platform. We understand that personal data is sensitive and highly valuable. This Privacy Policy document is written to clearly and honestly explain how we handle your information — not in complex legal language, but in a way that everyday Malaysian users can easily understand.

This policy applies to all users who access the olx69 platform via the website at olx69.top or through our mobile app. By using our services, you agree to the collection and use of information as described in this document.

1 Introduction and Scope of This Policy

Olx69 is an online entertainment and wagering platform operator based in Malaysia. In the context of this Privacy Policy, "we" and "olx69" refer to the company operating the olx69.top platform and all related services.

This policy explains:

• The types of personal data we collect from you
• The purpose of data collection and its use
• Parties that may receive access to your data
• Data retention period and security measures taken
• Your rights regarding your personal data

Olx69 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data security standards.

2 Personal Data We Collect

We collect various types of data depending on how you interact with the olx69 platform. The following are the categories of data collected:

a) Data you provide directly:

• Full name as shown on your identification document
• Date of birth and gender
• Email address and mobile number
• Residential address
• Username and password (passwords are stored in hashed form — not human-readable)
• MyKad or passport copy for KYC verification purposes
• Bank account or e-wallet details for processing financial transactions

b) Automatically collected data:

• IP address and browser type
• Device type and operating system
• Activity log data including pages visited and visit times
• Estimated location data based on IP address (not GPS)
• Cookie data and session identifiers

c) Financial transaction data:

• Deposit and withdrawal history
• Betting records and gaming activity
• Account balance and fund movements

3 How We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect data merely to hold it — each item is used for one or more clearly defined purposes:

• Account management: Creating, verifying, and maintaining your olx69 account so you can log in and play securely.
• Transaction processing: Processing MYR deposits, withdrawal of wins, and all financial transactions related to your account.
• Identity verification (KYC): Verifying your identity before authorizing withdrawals or when certain limits are reached, in compliance with anti-money laundering requirements.
• Platform security: Detecting and preventing fraudulent activity, multi-account use, identity fraud, and other security threats.
• Customer support: Providing accurate and relevant assistance when you contact our support team.
• Responsible gaming: Monitoring activity patterns to identify signs of problem wagering and offer appropriate support.
• Platform improvements: Analyzing usage patterns in aggregate to improve the user experience and develop new features.
• Communications: Sending important account notifications, relevant promotions, and platform updates (you can unsubscribe at any time).

4 Legal Basis for Data Processing

Olx69 processes your personal data on valid legal bases under Malaysia's PDPA, including:

• Consent: You provide explicit consent when registering an account and agreeing to this policy.
• Contract performance: Processing required to fulfill our obligations to you as a platform user, including the processing of financial transactions.
• Legitimate interests: Security measures and fraud detection required to protect users and the integrity of the platform.
• Legal compliance: Obligations imposed by Malaysian law, including applicable KYC and reporting requirements.

5 Data Sharing with Third Parties

Olx69 does not sell, rent, or disclose your personal data to third parties for marketing purposes. We only share data in the following limited circumstances:

• Service providers: Companies that help us operate the platform — such as payment processing providers, cloud service providers, and identity verification companies — are all subject to strict confidentiality agreements.
• Game providers: Companies such as Pragmatic Play, PG Soft, and Evolution Gaming that provide games on our platform may receive the minimum technical data required to operate your game session.
• Legal authorities: When required by law, court order, or direction from a legitimate enforcement agency.
• Fraud prevention: Limited sharing with cybersecurity firms or industry platforms to identify and prevent fraudulent activity spanning multiple platforms.

6 Data Storage and Security

Your data security is the absolute priority for olx69. We employ multiple layers of protection to ensure your information remains safe at all times:

• Data encryption in transit: All communications between your device and olx69's servers are secured with 256-bit SSL encryption — the same level of security used by international banking institutions.
• Data encryption at rest: Sensitive data such as financial information and identity documents are stored in encrypted form in our database.
• Strict access controls: Only authorised olx69 staff who require access to specific data are permitted to do so, and every access is logged for audit purposes.
• Passwords are processed with hashing: Your password is never stored in plain text — it is processed through a strong hashing algorithm, meaning even we cannot "read" your password.

Data retention period: olx69 retains your personal data for as long as your account is active and for an additional period required by law after account closure — typically between 5 to 7 years for financial records. After that period, data will be securely deleted.

7 Cookies and Tracking Technologies

Olx69 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

We use three main categories of cookies:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Saving your preferences such as language, theme, and display settings to deliver a more personalized experience.
• Analytics Cookies: Helping us understand how users interact with the platform so we can make relevant improvements. This data is collected in aggregate and does not identify you individually.

You can manage cookie settings through your browser options. However, disabling essential cookies may affect the functionality of the olx69 platform.

8 International Data Transfers

In the normal operation of the olx69 platform, some of your data may be processed or stored on servers located outside Malaysia — for example, for cloud services or international game providers that we use.

When such data transfers occur, olx69 ensures that:

• Data recipients maintain a level of data protection equivalent to or higher than that required under Malaysia's PDPA.
• Appropriate data transfer agreements have been established between olx69 and the respective recipients.
• All transferred data remains protected by encryption in transit.

9 Your Rights as an olx69 User

Under Malaysia's PDPA and olx69's privacy commitments, you have the following rights regarding your personal data:

To exercise any of the above rights, contact the olx69 customer support team via live chat on the platform. We will process your request within 30 business days.

10 Children's Privacy

The olx69 platform is for users aged 18 and above only only. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you suspect that a minor has registered an olx69 account, please notify us immediately.

11 Links to Other Sites

The olx69 platform may contain links to other websites or services operated by third parties. This Privacy Policy applies solely to the olx69 platform and does not cover the privacy practices of any such third-party sites.

We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.

12 Changes to This Privacy Policy

Olx69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform technology developments.

When significant changes are made, we will notify you via an in-platform notification or your registered email. The "Updated" date at the top of this document will reflect the date of the latest version.

Continued use of the olx69 platform after changes are published will be considered acceptance of the updated Privacy Policy.

13 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how olx69 handles your personal data, or if you wish to exercise any of the rights outlined in this document, please contact our customer support team:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the olx69 platform
• Email: [email protected] (for privacy inquiries, please state "Privacy Inquiry" in the email subject)

We are committed to responding to all privacy-related inquiries within 5 to 7 working days.